Many business owners are worried about the spiral expenses of their everyday business operations and worried about hiring customer representatives or customer support staff as it increases the expenses for maintaining the hardware, internet with other expenses. A ZPSVA customer support assistant can save you from all of that and can even serve you more and your business! Imagine if your business support is online 24/7/365, you customer will increase and business will grow but the expenses you pay is far lower than before.
A ZPS VA can represent your business and support through handle inbound calls, cordial phone calls to your existing customer for better relationship, marketing calls, tech support and many more. Our call center staffs are attentive and empathetic to your clients concerns.
Call Center Services We Offer
INBOUND CALL CENTER SERVICES
ZPS VA provides inbound customer services to your existing customers, we operationalize our services by building knowledge based of your products/services resolved issues. We are dedicated to provide better services and avail ourselves 24/7/365. ZPS VA can remotely assist your clients from their devices.
OUTBOUND CALL CENTER SERVICES
ZPS VA Provides outbound call center services to your customers or clients for multiple purposes. If you need your existing customers to provide information or courtesy reminder we ZPS VA is the right choice, or you can have your business promoted by doing marketing calls. Outbound call center services can be provided to various businesses for multiple purposes.
OTHER CALL CENTER SERVICES WE OFFER
Handling Customer Calls
Our Virtual Assistants will receive calls from your business customers and will attend to their information they seek. Our agents will gather their information and from the database and find the desired information they want and courteously provide them a solutions and provide actionable reports.
Remote Tech Support
Our ZPS VA can provide knowledge based support to your customers on behalf of your company, as our agents are skilled at providing support related to product setup and installation, incident based support, managed based support and managed based monitoring. With the support of a ZPS VA you will get your telephone and email support unlimited.
Cross Promotion
ZPS VA can look for opportunities to cross sell products or services your company offer and and your customers are most likely to buy.
Supply Chain Management
ZPS VA can help your business with our expertise of Supply chain management for Import and Export Business worldwide. ZPS VA can set up your lines of credit with your vendors and suppliers, monitor them and maintain your credit data accurately, while you focus on the strategic aspects of your business.
Telemarketing Services
ZPS VA can help your business providing telemarketing services to make more sales, get in business network with potential customers. ZPS VA will focus on getting more network for your business and you will get time to focus on other productive avenues to increase revenue and maximize profits. Our ZPS VA have the experience to make high quality phone calls.
Insurance Virtual Services
ZPS VA provides virtual assistance services for multiple tasks such as Insurance companies leads collecting, calling, tele marketing, article writing, answering calls, appointment setting, calendar management, social media management etc.
Virtual Sales Assistance
ZPS VA can provide sales assistance virtually for your ongoing business with more functionality and efficiency. Hiring a virtual sales assistance will increase your sales and reduce expenses, and it will increase your productivity.
Virtual Customer Support
Our ZPS VA virtual assistants can provide customer support for your business to handle all types of support such as receive customer inquiry, calls, answering calls, replying messages, replying emails, customer feedback etc.
Appointment Setting
Are you running a business or services that needs too many customers to have signed up? Our ZPS VA can help you get more customers to have appointments and we can do it professionally and it will save your money and time and make the business prosper.
Virtual Receptionist Services
ZPS VA provides virtual receptionist services to business gets many phone calls and our virtual assistants can help you attend those calls and provide your customers appropriate information. Our virtual assistants who can receive calls for all customers are well educated and experienced. We always provide positive and cordial support our customers and to your businesses as well.
Live Chat Support
ZPS VA can provides Virtual Assistants for your company to provide live chat support to your customers. Our assistants are trained for all types of business live support such as Ecommerce Business, Tech supports, Existing customer’s support, Online sales live chat support etc.
Are you interested to start with us for a customer care service?
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